Calgary Police Chief Mark Neufeld Resigns Amid Mounting Controversies and Internal Challenges

By Mindi Soren

In a surprising development, Calgary Police Chief Mark Neufeld has tendered his resignation, concluding a six-year tenure marked by both commendable initiatives and significant controversies. The announcement, made on May 2, 2025, did not specify reasons for his departure, despite having two years remaining on his contract.

Tenure Highlights and Challenges

Appointed in 2019, Neufeld became the fifth individual in as many years to lead the Calgary Police Service (CPS). His leadership was characterized by efforts to modernize the force, enhance community relations, and implement reforms in response to public demands for greater accountability. Under his guidance, the CPS navigated complex issues, including evolving crime trends and the need for organizational change.

However, Neufeld's tenure was not without difficulties. Reports of low morale within the force surfaced during his leadership, highlighting challenges in maintaining officer well-being amid increasing demands and scrutiny. Additionally, the CPS faced criticism over its handling of certain incidents and internal policies, prompting calls for further transparency and reform.

Controversies Surrounding Social Media Surveillance

A significant controversy during Neufeld's leadership involved the CPS's monitoring of citizens' social media activities. An investigation by Drug Data Decoded revealed that the CPS's media relations unit conducted extensive surveillance using Hootsuite software, collecting and analyzing posts from platforms like X (formerly Twitter), Reddit, and Bluesky. This practice raised concerns about potential violations of privacy regulations, as the surveillance extended to individuals not under any criminal investigation.

The CPS's use of Hootsuite included AI-generated summaries of posts, which were distributed internally under labels such as "Chief Neufeld Alerts." Critics argued that this level of monitoring could infringe upon individuals' rights to free expression and privacy, especially when conducted without clear oversight or justification.

Interim Leadership and Future Directions

Following Neufeld's resignation, Deputy Chief Katie McLellan has been appointed as interim chief, effective immediately. With over 35 years of service, McLellan brings extensive experience to the role, having served in various capacities, including criminal operations and community engagement.

The Calgary Police Commission has expressed full confidence in McLellan's ability to lead the CPS during this transitional period. Commission Chair Amtul Siddiqui acknowledged Neufeld's contributions, stating, "We thank Chief Neufeld for leading the Service through a very turbulent time."

The commission has indicated that the search for a permanent replacement will not commence immediately, citing upcoming significant events in Calgary this summer as a priority. In the interim, the focus will remain on maintaining public safety and addressing internal challenges within the CPS.

Looking Ahead

As Calgary prepares for major events, including the G7 Summit in Kananaskis this June, the CPS under McLellan's leadership faces the dual task of ensuring public safety and continuing the momentum of organizational improvements initiated during Neufeld's tenure.

The circumstances surrounding Neufeld's resignation remain undisclosed, leaving room for speculation and discussion within the community. Nonetheless, his departure marks a significant moment for the CPS as it navigates the complexities of modern policing and strives to meet the evolving needs of Calgary's diverse population.

Mindi Soren is a freelance journalist and writer for Veritas Expositae

You can reach her at mindi.soren@veritasexpositae.com